EEBC: Best Business Practices: Customer Service - Glenwood Springs, CO

  • 01 Mar 2012
  • 7:30 AM - 12:30 PM
  • Glenwood Community Center, 100 Wulfsohn Road Glenwood Springs, CO, 81601
  • 14

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Best Business Practices - Customer Service

In Glenwood Springs

Join us for this complementary session including breakfast

This set of workshops will teach best practices specific to your energy efficiency business and region. We’ll discuss leveraging program tools like energy audit software and financing for Customer Service, Marketing and Sales processes. In addition, we’ll provide you with a digital collection of actual sales presentations examples, customer intake forms, job pricing sheets, and other materials to add to your best business practices.

Agenda

7:30am:   Registration & Breakfast

8:00am:   Best Practices: Customer Service
               
Customer Intake and Sales Followup Tools

9:30am:   Break

9:45am:   Rebate Programs: Xcel Energy Efficiency

               How to Apply and Comply

11:00am: End of Event


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