EEBC: Best Business Practices: Customer Service - Boulder, CO

  • 22 Mar 2012
  • 7:30 AM - 11:30 AM
  • YWCA-Boulder 2222 14th St., Boulder CO 80302
  • 24

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Best Business Practices - Customer Service

In Boulder

Join us for this complimentary session including breakfast

There are numerous opportunities to grow your business. But what are the best ways to increase your overall sales, expand your services and adapt to changes in the industry? This session aims to provide you with tools to leverage happy customers, partner with other businesses for lead generation, participate in rebate programs, and manage seasonality for increased profits.


Agenda

7:30am:   Registration & Breakfast
8:00am:   Marketing Through the Sales Process
9:15am:   Break
9:30am:   Partnering for Profits
11:00am: Rebate Programs: Energy Efficiency Update
11:30pm: End of Training

A Take Home Tool Kit will also be provided to attendees:
- Bid-tool calculation template
- Sales process and referral tracking guide
- Customer relations management software solutions
- Referral program examples
- List of attendees (for those who approve) for networking


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